UNITED NATIONS: UN Secretary-General Antonio Guterres has called on member states to address the “grave global harm” caused by the proliferation of hate and lies online as he launched a key report designed to shore up information integrity on digital platforms.
Alarm over the potential threat posed by the rapid development of generative artificial intelligence (AI) must not obscure the damage already being done by digital technologies that enable the spread of online hate speech, as well as mis-and disinformation, he said.
The policy brief, which was outlined, argues that there should be integral players in upholding the accuracy, consistency and reliability of information shared by users.
“My hope is that it will provide a gold standard for guiding action to strengthen information integrity,” he wrote in the introduction.
“Digital platforms – which include social media channels, search engines and messaging apps – are connecting billions of people across the planet, with some three billion users of Facebook alone.
“They have brought many benefits, from supporting communities in times of crisis and struggle to helping to mobilize global movements for racial justice and gender equality. They are also used by the UN to engage people worldwide in pursuit of peace, dignity and human rights on a healthy planet.
“Yet these same digital platforms are being misused to subvert science and spread disinformation and hate, fuelling conflict, threatening democracy and human rights, and undermining public health and climate action.
“These risks have further intensified because of rapid advancements in technology, such as generative artificial intelligence,” the UN chief said in the report, adding “it has become clear that business as usual is not an option.”
Although misinformation, disinformation and hate speech, he said, were related and overlap, they were distinct phenomena.
“Hate speech refers to abusive or threatening language against a group or person, simply because of their race, colour, religion, ethnicity, nationality, or similar grounds.
“The difference between mis- and disinformation is intent, though the distinction can be difficult to determine. In general, misinformation refers to the unintentional spread of inaccurate information, while disinformation is not only inaccurate but intended to deceive.
“Regardless, they have all proved to be dangerous and even deadly.
“While traditional media remain an important source of news for most people in conflict areas, hatred spread on digital platforms has also sparked and fueled violence,” the report said. “Some digital platforms have faced criticism of their role in conflicts, including the ongoing war in Ukraine.”
Given the threat, the Secretary-General called for coordinated international action to make the digital space safer and more inclusive while also protecting human rights.
Constructive responses had largely been lacking, it was pointed out. “Some tech companies have done far too little to prevent their platforms from contributing to the spread of violence and hatred, while governments have sometimes resorted to drastic measures – including internet shutdowns and bans – that lack any legal basis and infringe on human rights.”
The report puts forward the framework for global action though a Code of Conduct for information integrity on digital platforms, that outlines potential guardrails while safeguarding the rights to freedom of expression and information.
It will build on principles that include respect for human rights, support for independent media, increased transparency, user empowerment and strengthened research and data access.
The Secretary-General also provided recommendations that could inform the Code of Conduct. They include a call for governments, tech companies and other stakeholders to refrain from using, supporting, or amplifying disinformation and hate speech for any purpose.
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